If your vehicle:   Then:

 
Is under any Mercedes-Benz warranty (New Vehicle Limited Warranty, Extended Limited Warranty, Certified Pre-owned Warranty)
 You are eligible for Mercedes-Benz Roadside Assistance*

 
Is out of warranty, and is regularly serviced at an authorized Mercedes-Benz dealership (a single transaction of at least $100 in the 18 months prior to the Roadside call)

 You are eligible for Mercedes-Benz Roadside Assistance*

 
Was purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011 and you still own the vehicle
 You are eligible for Mercedes-Benz Roadside Assistance*

 

Is out of warranty

Not regularly serviced at an authorized Mercedes-Benz dealership

Not purchased directly from an authorized Mercedes-Benz dealership

 Please visit an authorized Mercedes-Benz dealership for service to qualify for Roadside Assistance. Or, you may purchase each individual service through the Mercedes-Benz Customer Assistance Center at the time of service

 

*As of January 1, 2011, Mercedes-Benz Roadside Assistance will offer the following complimentary services for eligible vehicles:

• Sign & Drive

- Replace a flat tire with a spare
- Jump start
- Small amount of fuel, should the vehicle run out
• Towing to the nearest authorized Mercedes-Benz dealership

Please note that in certain unique circumstances, additional charges may apply to Sign & Drive and towing.