Mercedes-Benz customers enjoy the peace of mind that comes from having "on-call" help available 24 hours a day. It is a standard that has long set us apart from other luxury car makers. We’re committed to constantly improving our "best-in-class" service, by providing additional benefits to our customers.

Enhanced free towing for out of warranty customers
Effective January 1, 2011 we are expanding our Roadside Assistance Program to include free towing to the nearest authorized Mercedes-Benz dealership for all eligible Mercedes-Benz customers who experience a mechanical issue or are involved in an accident. Free towing was formerly provided only for repairs covered under warranty.