Added free towing for out of warranty customers
Effective January 1, 2011, even our customers with Mercedes-Benz vehicles that are beyond their warranty periods can receive free towing to the nearest authorized Mercedes-Benz dealer in the event of a mechanical issue or an accident. Customers with out of warranty vehicles must meet this simple requirement to qualify for the expanded coverage:

Your vehicle must have been regularly serviced at an authorized Mercedes-Benz dealership prior to your Roadside Assistance request.

This added benefit provides another reason for servicing your vehicle at your authorized Mercedes-Benz dealer, where certified mechanics using only Genuine Mercedes-Benz parts provide the kind of care that will keep you and your Mercedes-Benz on the road for years to come.

If you have additional questions regarding the enhanced Roadside Assistance services, please call our program information hotline, at 1-888-454-9907.