If your vehicle:   Then:

 

Is under any Mercedes-Benz warranty (New Vehicle Limited Warranty, Extended Limited Warranty, Certified Pre-Owned Warranty)

You are eligible for complimentary Mercedes-Benz Roadside Assistance

 

Was purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011 and you still own the vehicle

You are eligible for complimentary Mercedes-Benz Roadside Assistance

 

Is out of any Mercedes-Benz Warranty
Was not purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011
You are not eligible for complimentary Mercedes-Benz Roadside Assistance. You may purchase individual Roadside services through the Mercedes-Benz Customer Assistance Center


 

As of January 1, 2014, Mercedes-Benz Roadside Assistance will offer the following complimentary services
for eligible vehicles:

• Roadside Assistance*
    • Service a flat tire
    • Jump start
    • Deliver a small amount of fuel, should the vehicle run out.
    • Lockout Service - Pay per use service without an active Mbrace account

• Complimentary towing to an authorized Mercedes-Benz dealership, given that the service/repair is completed
   at the dealership
    • If the repair is not performed at the dealership, the dealership has the right to charge the customer for the cost of the tow services.